How to validate an answer?
Under "Action Required," you will find an overview of the steps you need to take before we can publish or generate a response.
Last updated
Under "Action Required," you will find an overview of the steps you need to take before we can publish or generate a response.
Last updated
Under "By Redactors," you will see all responses prepared by a native professional editor.
The Google Translate button allows you to translate the review and the suggested response into your chosen platform language. If you are proficient in the language, you can make minor edits to the response by clicking on the pencil.
Please note that we always write responses in the original language of the review, as this has a greater impact on future reservations.
If you are satisfied with the response, you can immediately "Validate" it, and we will publish it—provided you have granted us the necessary authorization.
If you would like to modify the response or inform our team about outdated or context-specific details, simply click "Send Message to Redactor Team." Your review will be handled with urgency, and you will receive a revised response shortly.
If you prefer to "ignore" a review, simply click on the three dots in the upper right corner. The review will then be moved to the bin.
Under "By AI," you will see all responses prepared by the Hotelspeaker AI.
The Google Translate button allows you to translate the review and the suggested response into your chosen platform language.
Our platform will suggest various response options for the opening line, closing line, and body. You can explore the different options by clicking on the arrows.
If you'd like to edit your own response, click on "Build Your Own AI Response" and select all, one, multiple, or none of the suggested AI response fields as a base. You can do this by copying the selected fields. Once you're satisfied with your response, click "Validate," and we will publish it.
If you'd like a native editor to craft a response, simply click "Send Message to Redactor Team" and provide your specific instructions. Your request will be prioritized, and you'll receive a response from the editor shortly ("By redactors").
If you prefer to "ignore" a review, simply click on the three dots in the upper right corner. The review will then be moved to the bin.
If you are satisfied with the selected option, you can click "Publish" immediately, and we will post it—.
If you'd like to request a corrected response with updated establishment information or report an issue, .
