FAQ - Hotelspeaker
  • đź‘‹Welcome to Hotelspeaker
  • Overview
    • ✍️What we do
    • đź’¬FAQ
      • How to validate an answer or modify an answer proposal?
      • How to validate or ignore responses in bulk?
      • How to report an error for an AI response?
      • How to configure my AI?
      • How to find a specific review?
        • How to create a user?
      • How to add/change the signature?
      • How to change the language of the platform?
      • How to change my notifications?
      • How to update my establishment information?
      • How to create user views?
      • How to change my password?
      • How to add a source?
      • How to ask Hotelspeaker to respond to customer feedback that is not linked to the platform?
      • How to reach Hotelspeaker?
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  • What does our platform do?
  • Video overview
  1. Overview

What we do

What does our platform do?

We provide an advanced AI-powered platform that helps businesses manage and respond to their reviews and surveys effortlessly. Our solution automatically captures all feedback and generates highly personalized responses that align with your brand’s unique tone, guidelines, and values—creating answers that drive real impact on reservations.

With our platform, you get:

A custom AI persona tailored to your brand identity Extreme personalization—your responses reflect your brand’s voice, USPs, and signature Multilingual responses—AI-generated or written by professional redactors Automated review posting across all platforms, with your final approval Human support—access to expert redactors when needed Response analytics to track performance Problem-solving tools to address customer concerns efficiently

With our service, you stay in control while saving time, enhancing customer engagement, and maintaining a consistent brand voice across all platforms.

Video overview

Got 2 minutes? Check out a video overview of our product:

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Last updated 3 months ago

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